Several months ago I had a problem with my cellphone and had to jump through many hoops to get my problem resolved. Ultimately it was resolved to my satisfaction by a very nice representative of the company. However, so many of my friends enjoyed the letter to the company that I’ve decided to post it online for your amusement….
PLEASE help me,
I’m indescribably frustrated with your company at this moment.
Today I made a FOURTH attempt to obtain service from Motorola for a brand new cellular telephone that I purchased from your online store in April of this year. The phone is an orange PEBL and the problem is that the twin screens on the phone “die” on a daily basis forcing me to reboot the device. I understand that this is a typical issue with this device, however I did NOT know that the resolution of the problem would be so Continue reading Legendary Orange PEBL